Can retailers advertise in ChatGPT?

Yes, in the US. OpenAI opened self-serve ad buying with cost-per-click bidding in May 2026.

Updated

Yes, in the US. OpenAI began testing ads in ChatGPT in February 2026 (OpenAI) and opened a self-serve Ads Manager with cost-per-click bidding on May 5, 2026 (OpenAI). Ads show to logged-in adults on the Free and Go tiers. Plus, Pro, Business, Enterprise and Education plans don't show ads.

In Core dna's November 2026 test of Black Friday shopping questions, 37 of 40 answers carried an ad. Advertisers included retailers such as Best Buy, SCHEELS and Ulta Beauty, brands such as Oura and SharkNinja, and Capital One Shopping, a price comparison tool. For how to approach them, read ChatGPT Ads and eCommerce: What Merchants Should Actually Do Now.

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