Transparent pricing that scales with your business

Our pricing model is designed to to charge only for what you use. Our plans scale with your business growth.

Frequently asked questions

Core dna makes PCI compliance easy by offering integrated payment gateways that allow merchants to securely transmit credit card data via direct post API methods or with hosted payment forms provided by the payment gateway and integrated with the merchant’s checkout pages.

The Direct Post method allows for information to be sent directly to the payment gateway without sensitive data flowing through or stored on the Core dna application server. We currently have over 20 integrated payment gateways. If we do not have the one you are currently using, we are happy to integrate with it for you. 

No, you can add as many users as you want, without additional cost. 

The pricing for your subscription is all-inclusive. Your fixed monthly payment covers all the software, the patches and updates to the software. It also covers future releases and upgrades to functionality. Finally, it covers all the cloud infrastructure including network traffic, servers, security and all monitoring.

A non-exhaustive list of things you get with your subscription for free are:

- Access to Core dna Content Delivery Network (CDN) across 45 different locations world-wide,
- Unlimited volume of traffic to CDN,
- Unlimited volume of traffic to Core dna engine,
- Unlimited number of requests through Web Application Firewall (WAF),
- Protection from DDoS attacks,
- Protection from XSS attacks,
- Protection against malicious bots,
- And more

A "Request" is a call to Core dna engine over the Internet which resolves as a dynamic web page or structured data content. For example, AJAX requests, headless queries, and REST API calls.

This excludes calls to static assets that are normally served by the CDN (Content Delivery Network), such as images, fonts, JS files, CSS files, etc.

We don’t like charging overages because we understand there is a fluctuation between your traffic month-to-month. We do take a longer term view of your site traffic and will consult with you before we charge any overages. In many cases we establish a yearly traffic volume and bill any variants plus or minus to cover spikes during the year.

Setting up a website is a detailed process, we don't offer a free trial of the product. We do, however, offer access to a sandbox environment so you can see how Core dna works. Book a sandbox here

Core dna does not charge transaction fees. In fact, we don’t believe in the concept of charging transaction fees, whether it’s 0.15%, 0.25%, etc. The sales are all yours. You’re only charged the monthly subscription fee that is based on the number of server requests you use.

Standard plans do not require any fixed contracts. There is a simple agreement that covers the use of the software and the content you may produce. For our enterprise clients, we do sign contracts to cover custom setup, extended SLAs and ongoing support.

Comparison tableCore dnaCloud platformsLegacy platforms
True multi-tenant architecture. Manage all properties from one dashboard Not true multi-tenantNot true multi-tenant
Access to all pre-built applications Development or 3rd party plugin integration requiredDevelopment or 3rd party plugin integration required
Content, file storage and bandwidth With limitations and additional chargesWith limitations and additional charges
All system updates, new features and continuous integration Not availableNot available
Pricing modelFixed monthly charge. No upfront licensingLicensing model and fixed fees. With a range of hidden hosting, development and support chargesLicensing model, with additional hosting, development and support charges
Transaction fees for eCommerce salesNoneBased on a % of online salesBased on a % of online sales
Secure cloud infrastructure, with site backup, security testing, patching and all updates. Additional chargesAdditional charges
Content delivery network and load balancing Additional chargesAdditional charges
PCI DSS Certified – payment connectors Additional chargesAdditional charges
Performance monitoring, intrusion detection and reporting Additional chargesAdditional charges
Advanced SLAs Partially offeredOffered with additional charges
Dedicated infrastructure Additional chargesAdditional charges
System audit, server and security dashboard Partially offeredAdditional charges
Advanced Templating support. 100% customizable, all solutions can be built using only front-end developers With limitationsWith limitations
API support Partially supportedPartially supported
Templating Version control Additional chargesAdditional charges
Staging environments Additional chargesAdditional charges
Developer deployment environments Additional chargesAdditional charges
Advanced networking, support for Static IPs, reverse proxies Additional chargesAdditional charges
24/7 technical support Additional chargesAdditional charges
Training and consulting Additional chargesAdditional charges

Schedule a one-to-one consultation with your product specialist

Here’s what you can expect:

  • Walkthrough: An introduction of the Core dna platform
  • Analysis: Personalized recommendations based on your  business needs.
  • Case studies: How other businesses have used Core dna to scale more efficiently