Help Articles – Page 13
Yes, inside the bounds you set. You can allow location-level overrides on specific fields, set min/max guardrails on pricing, require approval for changes outside a given range, and log every override for audit. Overrides do not break the master catalog or your reporting.
Each piece of content has a master version owned by corporate and a local version owned by the location. Locations inherit the master by default. You decide which fields a local manager can override, promotion banner, local hours, contact details, staff bios - and which stay locked: brand logo, legal copy, master pricing. Changes at corporate flow down automatically. Changes at the location stay scoped to that location.
Yes. Same catalog, same inventory, same ERP, channel-aware pricing. B2B customers see contract pricing and net terms. Retail customers see consumer-fast checkout. Most B2B-only customers do not enable this layer.
Yes. Customers request quotes in their portal from an account-specific catalog. Reps apply contract pricing or override with comment. Multi-step approval kicks in over configured thresholds. Customer approves in-portal, uploads a PO if required, and the quote converts to a sales order that posts to your ERP.
Each account is assigned a price list, a contract with effective dates, and a tax position. Volume breaks apply per line or per cart. Regional tiers apply by store or postal area. Tax exemption auto-applies when the account is flagged. Overrides at the SKU level are logged for audit.
Platform consolidation means replacing multiple disconnected systems, such as a CMS, ecommerce platform, LMS, and workflow tools, with a unified platform that manages content, commerce, and operations from one place.
Instead of integrating many separate tools, companies use a single platform to reduce complexity and streamline digital operations.
Yes. Core dna supports hybrid headless architecture, which means teams can deliver content and commerce through APIs while still using built-in editing and management tools.
This allows developers to build flexible front-end experiences while marketers retain control of content and operations.
Core dna includes an orchestration layer that allows teams to build automated workflows across content, commerce, and integrations.
Examples include:
Core dna is designed as a unified digital experience platform that combines several core capabilities in one system, including:
- CMS for content management
- ecommerce for online sales
- orchestration for workflow automation
- multi-site management
- integrations with ERP, CRM, and external systems
Many digital teams run their websites, ecommerce, and workflows on separate platforms. This often creates integration complexity, duplicated data, and slower operations because teams must coordinate across multiple systems.
Platform consolidation solves this by bringing CMS, ecommerce, and automation capabilities into a single platform, allowing organizations to manage content, products, and workflows from one place while reducing operational overhead and system complex
Core dna supports CMS migrations through a combination of platform capabilities and hands-on implementation support.
The platform itself brings together content management, eCommerce, integrations, and multi-site management within a single system. This reduces the complexity that often causes migration problems when organizations are moving between several disconnected tools.
Core dna supports account-based pricing, group-specific pricing, and channel-level rules. You can assign different pricing to distributors, internal teams, and direct customers, all within the same system, without duplicating products or maintaining separate catalogues.
Core dna provides a structured catalogue system that integrates directly with your ERP. You can manage product data through imports, workflows, and rules, rather than manual entry. This allows teams to onboard and update products efficiently while maintaining consistency across channels.
Core dna integrates with SAP, Oracle NetSuite, Microsoft Dynamics 365, Infor, Epicor, and Sage, syncing inventory, pricing, product data, and orders in both directions. Core dna's integrations are part of the platform. Your storefront always shows accurate stock and pricing without manual updates.