Help Articles
Yes. Many partners start by referring and move to Build once their team is trained.
No. Training and a private sandbox come after approval, at no cost.
Build partners start at Gold. After 12 months, your level follows how involved you are in sales, build and support.
We review every application within 2 business days. Your partner manager then contacts you to confirm your path and book your orientation.
Where prices, credit limits, stock, order history and invoices live, and whether each can be read in real time or only in batches. Check the quality of customer and product data, and list the ERP processes the website must trigger, such as creating customers and sales orders.
Most platforms connect to EDI through an EDI provider or a partner app. As of October 2026, none of Adobe Commerce, BigCommerce B2B Edition, Shopify, Salesforce B2B Commerce, OroCommerce, Sana Commerce or Optimizely Configured Commerce documents built-in EDI. What matters is whether EDI orders land in the same order record, customer account and reports as online orders. On Core dna, EDI runs through the supplier's existing EDI software, connected in the Orchestration module.
EDI sends business documents (purchase orders, acknowledgments, shipping notices, invoices) directly between the buyer's and the supplier's systems, with no website involved. Punchout lets a buyer open the supplier's website from their procurement system, such as SAP Ariba, Coupa or Jaggaer, build a cart at contract prices and send it back for approval. The approved purchase order then reaches the supplier, sometimes by EDI.
Customer-specific pricing from the ERP, account terms and credit limits, quotes and approvals, and a buyer portal with order and invoice history. Suppliers selling to large accounts also need EDI and punchout. Product data, search built for part numbers, and reliable ERP integration decide whether buyers use the site.
Yes. The Core dna MCP server connects AI assistants such as Claude and ChatGPT to the platform. The agent works with the same role as the person using it and cannot skip approval steps.
Every change an agent makes is saved as a revision, so your client can review it and roll it back.
Most of the answers sit with the platform, not with your team. Payment gateways are level-1 PCI compliant, and intrusion detection and a security dashboard run 24/7.
Every client site gets WAF, DDoS and bot protection, backups and multi-region hosting, and the platform team applies security patches and updates for you.
SME and enterprise organisations whose needs outgrow a single website: commerce with content, member or dealer portals and learning platforms.
Most of all, multi-property operators such as franchises, multi-brand retailers and membership networks.
When you refer, you introduce the client and stay their trusted advisor. Core dna scopes, delivers and supports the project, and you earn a commission on the client's first-year revenue.
When you build, your team designs, delivers and runs the client's sites on Core dna and owns the relationship. Core dna provides training, a private sandbox and technical support, and runs hosting, security and updates.
A fixed annual SaaS fee with no upfront licence cost, no transaction fees and no per-seat fees.
Hosting, security, CDN, backups, updates and 24/7 support are included.
You own the relationship and the roadmap.
Core dna runs the platform: uptime, security, patching and 24/7 technical support, with a dedicated success manager.
No, not on a deal you registered. A registered deal is yours, and Core dna's sales team does not work it without you.