How do you train and certify agency partners?

Partners complete an application and training program with a dedicated account manager to become a certified Core dna partner. An agency you already work with can take the same path.

Partners

Every Core dna partner goes through the same application and training process, run with a dedicated account manager, to become a certified Core dna partner. That applies whether the agency comes to us directly or you bring in one you already work with.

What partners get:

  • Training and certification. A structured program with an account manager, so the team is signed off on the platform before it delivers client work.
  • Technical support. Access to our developers and network administrators for implementation and migration questions.
  • Commercial support. Sales leads, technical web advice, and online strategy, plus deal registration so opportunities you refer are credited to you.
  • Delivery services, where you want them. Product development, server management, security and performance, implementation and migration, and ongoing account management.

The relationship is set out in a partner contract describing the commitments on both sides. It is tailored per partner rather than dropped into a single fixed tier, because a design agency reselling the platform and a systems integrator delivering enterprise migrations need different things. More on how we think about this is in our partner philosophy.