eCommerce platform migration checklist: 47 steps, a cost model and a vendor scorecard

A working migration workbook for enterprise and mid-market operators, B2B and B2C. Built for the parts of a migration that actually break: gift card balances, stored payment tokens, live B2B commercial state, faceted URL mapping, PCI audit scope, and the workstreams that fall between your vendor, your partner and your team. Editable, unlocked, and yours to adapt.

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A working workbook for the team actually running the migration. We cover the layers that decide whether a migration lands: who is accountable for what, what it really costs across three years, how to score vendors before the demos bias you, the data objects that cause production incidents, and how you prove afterwards that it worked.

What you get

The eleven tabs run in the order you will need them.

Before you commit

  • Executive Summary. The three architecture models compared on admin autonomy, customisation depth and relative cost profile: fully hosted SaaS, custom SaaS and modular, composable and headless. None of the three is a tier. The tab shows what each asks of your team rather than ranking them, and closes with the four questions that actually decide which one you need, including the checkout question that changes your PCI obligations.
  • Delivery and Accountability. Who builds it matters as much as what you build on. Nine workstreams with three-way ownership between platform vendor, implementation partner and your own team, a column for the person accountable by name, and a column for whether it is written into a contract yet. Plus the five questions to ask before you sign anything.
  • Vendor RFP Scorecard. Seven weighted categories across four vendor columns, with weighted totals, a weight validation check and a leading-vendor calculation. Each category names the evidence to demand during the demo, not just the criterion to nod at. Set the weights first, because weights adjusted afterwards tend to be adjusted toward whoever demoed best.
  • Three-Year TCO Model. Nine cost lines across the three models, including the two most commonly omitted: the integration layer as a recurring cost, and internal staffing overhead. Contingency you set yourself, a check that flags when licensing is dominating your model, and a year-four run rate, because the migration invoice is not the number that decides how this looks in two years.

While you run the project

  • RACI Matrix. Fourteen execution streams across seven stakeholder groups, one accountable owner per milestone, and a column for that person's name with a running count of how many rows still have nobody in them. Includes the three rows teams most often leave blank and most regret: financial-state migration, multi-brand rollout order, and rollback authority.
  • Replatforming Checklist. Forty-seven items across nine phases, each with technical guardrails, an owner, a priority, a due date, and somewhere to record the evidence that it was actually done.
  • Progress Dashboard. Reads the checklist and updates itself. Completion overall and by phase, what is blocked, what is past its due date, what has no date set at all, and how many high-priority items are still open.
  • SEO Redirect Tracker. One row per legacy URL with automatic priority scoring from organic sessions and referring domains, so the pages carrying your traffic and links get mapped and verified first. Redirect type, mapping status and post-launch validation, plus a rollup showing how much of your organic traffic is actually covered.

After you launch

  • Baseline and 90-Day Scorecard. The one tab you have to start before you migrate. Capture revenue, conversion, organic sessions, indexed pages and the operational measures while the old platform is still live, then track them at thirty, sixty and ninety days. Each metric knows whether higher or lower is better, so the verdict column reads correctly without you working it out.

Two more hold it together. Start Here says what each tab is for and which cells are yours to fill in. Sources gives every external claim with its primary source and its limitations, and lists the widely circulated statistics we deliberately left out, with the reason for each.

Who it is for

Teams evaluating a platform move, building the business case, or already mid-project and wanting to pressure-test what they have missed. It assumes real complexity: an ERP, several storefronts, or one storefront that has to serve B2B contract pricing and account hierarchies alongside retail customers.

The full 47-point checklist

Every item, grouped by phase. The workbook adds owners, priorities, due dates, status tracking and the dashboard that reads them.

Phase 1: Strategy

Phase 2: Functional, B2B and B2C

Phase 3: Systems ecosystem

Phase 4: Data migration

Phase 5: SEO preservation

Phase 6: Compliance and security

Phase 7: AI and agent readiness

Phase 8: Testing and go-live

Phase 9: Post-launch


What makes it different

It covers what the standard checklists leave out.

  • Gift card and store credit balances as a live financial liability, reconciled with Finance and verified on day one.
  • Stored payment tokens and whether your processor supports vault-to-vault transfer, which is what breaks subscriptions at the next renewal.
  • Live B2B commercial state. Open quotes, credit balances and contract price effective dates.
  • Faceted and paginated URLs, the largest class of URLs an enterprise catalogue owns and the one nobody maps.
  • PCI DSS SAQ eligibility, which your checkout integration pattern determines rather than your platform choice.
  • Structural ceilings. Category depth, variants per product, attributes per product. Hitting one after selection means restructuring your taxonomy mid-build.
  • The delivery model. Named accountability for data migration, SEO and QA, the three workstreams that fall between parties most often.
  • A definition of success captured before you move, including the operational measures that say whether the move was worth making rather than merely survivable.
  • A rollback plan with a named authority to trigger it.

For the full walkthrough of each phase, read the eCommerce platform migration checklist article. If you are scoping a move now, replatforming with Core dna covers how we approach it.

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FAQ

eCommerce platform migration FAQ

For a mid-market store, plan three to six months end to end. Enterprise B2B builds involving ERP integration, contract pricing and corporate account hierarchies usually run eight to fourteen months. A full composable rebuild with a separate front end can run twelve to twenty-four months.

The build is rarely the long pole. Data reconciliation, redirect mapping, integration testing and stakeholder approvals are what stretch timelines. Teams that compress the schedule almost always compress testing, which is the phase that protects revenue.

Read the full answer →

For an enterprise migration, the cost comes from the scope. Four things move it most: how many systems the platform connects to, how much live commercial state has to carry across, how many storefronts, brands and markets are involved, and how long the old and new platforms run in parallel.

Platform licensing is usually the smaller part of the total. Implementation, integration, data migration and testing make up most of it, so a quote built from the licence fee alone understates the project.

Read the full answer →

Expect temporary movement. Google's own guidance states that you may experience ranking fluctuations while it recrawls and reindexes, and that for medium-sized sites it can take a few weeks or more for new URLs to replace old ones in results. Larger sites take longer.

Permanent loss is an execution problem, not an inevitability: missing or chained redirects, bulk redirects to the homepage, staging environments left indexable, structured data dropped in the rebuild, or facet and pagination URLs nobody mapped.

Read the full answer →

The standard set: products and variants, categories and taxonomy, prices, inventory, customer accounts, order history, content pages, reviews, discount codes, tax classes, shipping rules and SEO metadata.

The set that causes production incidents when missed is different. Gift card and store credit balances are a live financial liability and need reconciling to the penny with Finance. Stored payment tokens are vendor-scoped, so confirm whether your processor supports vault-to-vault transfer or subscriptions will break at renewal. Live B2B state means open quotes, credit balances, approval chain configuration and contract price effective dates.

Read the full answer →

In most cases, yes. The pattern is to build and verify on the new platform while the current store keeps trading, lower your DNS TTL around 48 hours ahead, run a final delta import of orders and customers created since the main load, then switch.

What you cannot fully avoid is a short window where orders could land in two places. Plan for it explicitly rather than hoping: either pause order capture for a defined period, or reconcile the gap afterwards with a documented process.

Read the full answer →

Very little, in common usage. Migration tends to describe moving data, content and URLs from one system to another. Replatforming tends to describe the broader programme: the new platform, the integrations, the team workflow and the operating model.

Rehosting is genuinely different and worth separating out. Moving the same platform to new infrastructure is a hosting change. It carries none of the data mapping or redirect risk that makes a replatform hard, so do not let a vendor price one as the other.

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At least twelve months. Google's guidance is to keep redirects in place for as long as possible, generally at least a year, because that timeframe allows all signals to transfer to the new URLs, including recrawling and reassigning links on other sites that still point at your old ones.

This is worth stating because most migration checklists treat redirects as a launch-week task that can be cleaned up once traffic looks stable. They are a twelve-month commitment. Removing them early forfeits exactly the link equity the project spent months protecting.

Read the full answer →

Three patterns recur. Unowned decisions: when two people sit in the accountable seat for the same milestone, the milestone stalls, and no amount of engineering capacity fixes it. Migrating legacy workarounds forward instead of categorising each one as replicate, refactor or retire, which faithfully rebuilds the problem you paid to escape. And no rollback plan with no named authority to trigger one, which turns cutover night into a judgement call made under pressure by whoever is still awake.

On budget specifically, research across 5,392 IT projects found a mean cost overrun of 1.8 times estimate, distributed with a long tail rather than normally. A ten percent contingency does not reflect that shape, and the projects that fail financially are usually the ones that treated the reserve as a formality.

Read the full answer →

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