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Do I need technical knowledge to use Core dna? Core dna is designed for easy use without technical expertise, requiring only basic computer skills. Will my marketing team be able to use Core dna? Core dna was designed by an agency for agencies, incorporating essential features like marketing automation and personalization to suit marketers' needs. Can I have a free demo of how Core dna works? Contact Core dna's consultants for a free demonstration at 1300 780 566 in Australia or +1 (617) 274-6660, or through their website. What technology does Core dna use? Core dna provides a flexible, component-based architecture that facilitates easy management, supports a range of operations, and allows clients to customize their website's appearance and functionalities. Do I have to pay for upgrades? All Core dna subscription plans include upgrades to hardware, network, and software, along with standard applications. Is Core dna privately owned? Core dna is a privately owned company with offices in Melbourne, Australia, and Boston, USA. Where is Core dna based? Core dna is a global company with offices in Melbourne, Boston, and Berlin. Does Core dna support multi-tenant and multi-site? Our platform supports multiple brands and site instances on one platform, offering a unified dashboard for multi-brand manufacturers and retailers. How do I get credit for referring or reselling Core dna? Partners can inform about prospective opportunities with Core dna by filling out a designated form. How does Core dna handle pre-order or backorder? Our support includes multiple solutions for handling orders, including the option of split orders for partial shipments while remaining items are on backorder. Does Core dna have an order management system? Core dna provides an order management system with integration options for your existing system. What if you don’t have a partner in my country? You can nominate an agency or we can find one that suits your business and Core dna. Is Core dna right for my business? Core dna is a versatile foundation for integrated website solutions, suitable for businesses of any industry or scale. How can I scale my eCommerce globally? International eCommerce involves regulatory, technical, environmental, and cultural considerations, and Core dna provides features to help businesses scale globally. Does Core dna have a partner program? The Core dna Partner Program offers scalable website management solutions, fostering mutually beneficial relationships and providing sales leads, technical advice, and opportunities for business expansion. How do you qualify your partners? Partners become certified through training with a dedicated account manager. If I go over my plan limit, will I be charged overages? Overages aren't charged immediately; instead, a yearly traffic volume is agreed upon, with adjustments made for spikes. What is a server request? A "Request" refers to a call to the Core dna engine over the internet, excluding calls to static CDN-served assets. Is there a free trial? We offer a sandbox environment to experience Core dna instead of a free trial. Does Core dna have any APIs? Is it compatible with other systems that I use? APIs enable content delivery across devices and integration with third-party platforms.
Page 17 of 23
Page 17 of 23