Abandon Cart Recovery with Core dna

Enhance sales and reduce lost opportunities with the powerful Abandon Cart Recovery feature integrated within Core dna.

How Abandon Cart Recovery Works with Core dna

Abandon cart recovery is a strategic feature designed to re-engage customers who have added items to their shopping cart but did not complete the purchase. This feature works by automatically sending follow-up emails to remind customers of their unpurchased items, offering incentives, or providing assistance. Within Core dna, this feature is seamlessly integrated to leverage customer data, track user behavior, and personalize recovery incentives, ensuring a higher chance of conversion.

Features and Benefits

• Automated Email Triggers: Automatically send emails based on customer actions.
• Personalized Incentives: Offer discounts or free shipping to encourage purchase completion.
• Behavioral Tracking: Analyze customer interactions and tailor recovery strategies accordingly.
• Detailed Reporting: Gain insights into recovery rates and optimize strategies.

Summary Table

Practical Use Case

Imagine an e-commerce store using Core dna that notices a significant number of visitors abandoning their carts. By implementing the Abandon Cart Recovery feature, the store can automatically send a sequence of personalized emails to these customers. For example, an initial email reminding them of the items left in their cart can be followed by another offering a 10% discount if they complete the purchase within 24 hours. This approach not only brings back potential lost sales but also fosters customer loyalty.

Implementation Example

To implement the Abandon Cart Recovery feature in Core dna, follow these steps:

1. Set up your email templates within the Core dna dashboard.
2. Define the triggers and timing for your abandon cart emails.
3. Customize your follow-up strategy with personalized offers.
4. Monitor the performance using Core dna’s reporting tools and adjust strategies as needed.