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Are SaaS applications customizable?

Although SaaS applcaitions such as Core dna DXP are Multitenented, users can easily customize applications to fit their business processes without affecting the common infrastructure. Because there is a seperation between that front-end experience layer and the Core dna DXP platform, clients can create their own interconnections using APIs and plugin to third party systems. Additionally, because of the way SaaS is architected, these customizations are unique to each company or user and are always preserved through upgrades. That means SaaS providers can make upgrades more often, with less customer risk and much lower adoption cost.

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