Connections

 

Form Creator

The Form Creator module allows you to create online forms with customized fields so your site visitors can apply for products or services online. The data from the fields can be transferred to an email or formatted for printing. Using Form Creator, your visitors can complete online application forms, which are automatically sent to assigned staff for processing.

Benefits:

  • Puts you in control of your website forms.
  • Improves operational efficiency.
  • Gathers customer intelligence for market research.
  • Mandatory fields can be selected.
  • Creates ongoing sales and marketing opportunities.
  • Allows for customized registration fields.
  • Enables efficient database management.
  • Enables efficient database management.

 

Membership

Membership is a secure private area on your website where you can update and share documents that are accessible only to registered internal and external users. This module effectively allows two virtual versions of your website; an open access public version and a password-protected private version available only to registered members.

Benefits:

  • Secure registration generates the protection of a username and password for every user of the Membership.
  • Members can be segmented according to interest groups for easy targeted communication and database integrity.
  • It is designed to enhance the user experience of you registered site visitors by personalizing the presentation of information.
  • Only valid email addresses can be registered.

 

Contacts Manager

The Contacts Manager is a simple tool that allows your staff to enter details from their calls to, and contact with, potential clients. It provides a centralised location on your website where your staff can manage prospects. Information and contact history can be stored and reviewed quickly and efficiently.

Benefits:

  • Structures a more efficient process into your sales teams’ prospecting.
  • Allows clients to manage and present the current contacts list for all internal staff and franchisees.
  • Provides the facility for staff to update their personal information.
  • Supplies a user interface to locate particular contacts.
  • Has an import / export facility between Outlook and the contact system.

 

Feedback Manager

The Feedback Manager module offers a simple generic (non-customized) form on the website that visitors can fill out to make enquiries or provide feedback. The output of this form is automatically delivered to you by email.

Benefits:

  • Simple fast and effective way of gathering valuable research and customer response. 
  • Improved feedback loops and communication flow allows you to provide a better service to your clients.
  • The automated email system delivers the feedback to you directly.