Challenge

Two of the most important functions in websites offering educational services are reliable help and search systems. A poorly built help or search system can not only hinder an organisation's ability to attract students, but also reflect badly on its ability to educate them. Students require high levels of service and website functionality that allows them to access information easily. A site with sound architecture will facilitate self help among the student community and reduce the requirement for constant staff to student interaction.

Solution

coreDNA can help build effective search and help capabilities for your website. The platform also provides secure login pages for students and staff requiring access to non-public materials, interactive applications to  enhance and augment learning and engagement, and tools which generate and send regular news and information items to registered members.

Pages, Help Manager, News Manager and Statistics come standard with the coreDNA online engine. For a comprehensive solution we recommend Education and Research organisations also use the following:

Secure Member Pages
Integrated with coreDNA's Pages Module, secure member pages allows administrators to tailor content in secure areas of your website for various segments, such as board members, staff members and students.

Request Manager
The Request Manager Module allows online visitors to complete a request form that is automatically emailed to your staff for action and reply. It stores all requests from within an internal online database and combines the Custom Forms module with database storage and processing functionality. It can be used for critical business processes such as product ordering, appointment bookings or custom requests.

Newsletter Manager
Newsletter Manager is an application for creating a pre-formatted, full-colour, e-newsletters and e-communications containing text, graphics and web links, which can be instantly delivered by email to a dedicated database of recipients. This database can then be segmented for tailored communications.

Integrated with the Visitor Registration Module administrators can automatically create their online database.

File Manager
coreDNA's File Manager streamlines data collection, storage and processing functionality by providing a centralised area for documentation, with access to view and action shared files assigned according to each users internal or external security profile. The system also allows version control on all documents helping to maintain file integrity. File Manager keeps product information accessible, a

Contacts Manager
The Contacts Manager is a simple tool that allows your staff to enter details from their calls to and contact with stakeholders. It provides a centralised location on your website where your staff can manage contacts. Information and contact history can be stored and reviewed quickly and efficiently.

Forum
The Forum Module enables community-based forums that can be open to public or restricted to registered members only. The Module provides a common area for open discussions that can be managed by a moderator. It allows visitors to post messages on sections of your website for others to read and respond to.

coreDNA Modules are engineered for Search Engine Optimisation efficiency to improve website exposure and ensure optimum search engine rankings. Search engine optimisation increases traffic to a website, which ultimately leads to more enquiries and potential sales. For advanced SEO services, contact our online strategy consultants on 1300 758 566.

There are over 55 coreDNA Modules to choose from. Check out our complete Module List to learn more.